Our core business is Laboratory Information Management. Internal servers, laptops and PCs are vital to doing our business, but maintaining them is not our core skill and it is a distraction to the main game. STW have been providing IT maintenance and support to LabWare for 7 years. They provide us with trained, quality IT support personnel at a fraction of the cost compared to employing a dedicated staff member. I'd recommend STW to any small/medium size business.