Phone support |
Per hour |
Per hour |
Unlimited |
Unlimited |
Unlimited |
Remote Support |
Per hour |
Per hour |
Unlimited |
Unlimited |
Unlimited |
Onsite Support |
Per hour |
Per hour |
Per hour |
Unlimited |
Unlimited |
After hours support |
Per hour |
Per hour |
Per hour |
Per hour |
Unlimited |
Support Web Portal |
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Account Manager |
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Business review |
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Vendor Management |
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Initial Audit |
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Procurement |
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24/7 Monitoring |
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Automation
- Windows Patch installed
- Disk Clean-up
- Disk Defragmentation
- Remediation of issues
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Regular maintenance |
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Basic Firewall logging |
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Monthly management summary report |
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Customized reporting |
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Options |
Virus Protection That Works. |
RRP |
Discounted |
Email Protection That Works. |
RRP |
Discounted |
Onsite Backup That Works. |
RRP |
Discounted |
Offsite Backup That Works. |
RRP |
Discounted |
Server Backup Software |
RRP |
Discounted |
DR protection That Works. |
RRP |
Discounted |
Internet That Works. |
RRP |
Discounted |
VoIP That Works. |
RRP |
Discounted |
Website That Work. |
RRP |
Discounted |